Terms of Service

Clause 1The agreement

These terms form a binding agreement between you and Rank First Technologies Private Limited, a private limited company incorporated in India, CIN U58201PB2026PTC068900, whose registered office is at F-542, Phase 8A, Sector 75, Mohali, Punjab 140308, India.

They apply from the moment you create an account or use the platform, whichever is earlier. The privacy policy, disclaimer, acceptable use policy, refund policy and cookie policy form part of this agreement. Where they conflict with these terms on their own subject matter, they prevail on that subject matter.

If you are entering into this agreement on behalf of a firm, chambers, company or other organisation, you confirm that you have authority to bind it, and “you” means that organisation.

Clause 2Who may use the platform

You may use the platform only if you are at least 18 years old and legally able to enter into a binding contract. It is built for practising lawyers, chambers, law firms, in-house legal teams, investigators, compliance functions and legal academics. It is not built for, and should not be relied upon by, members of the public seeking to conduct their own litigation without professional assistance.

You are responsible for ensuring that your use complies with any rules or guidance your regulator (the Solicitors Regulation Authority, the Bar Standards Board, CILEx Regulation or another) imposes on the use of AI tools in legal work, including your duties of confidentiality and competence.

Clause 3Your account

• Give accurate registration details and keep them current.
• Keep your password confidential. Enable two-factor authentication; on an account holding client material there is no good argument against it.
• You are responsible for everything done under your account, including by your staff and by anyone you grant a seat.
• Tell us immediately at security@litorauk.com if you believe your account has been compromised.
• Do not share a login. Where a plan includes seats, give each person their own.

Clause 4The wallet and payment

There are no packages and no subscription, and nothing renews.

1. You add money to a prepaid wallet, from the minimum shown on the pricing page. Amounts are in pounds sterling; any tax that applies is added to the top-up when you pay.
2. The wallet is charged only for AI work — reading scanned pages, analysing documents, the assessment, the hearing and drafting — by the tokens each call uses, at the rates published on the pricing page, when the call finishes. A call that fails is not charged.
3. Opening matters, uploading and storing documents, reading results, editing and exporting are free.
4. Every charge is recorded in the wallet ledger, with the matter, the kind of work, the tokens and the amount, and is visible to you in the workspace.
5. If the balance runs out, AI work pauses until money is added. Work already running may complete and take the balance slightly below zero; that amount is settled from your next top-up.
6. The wallet belongs to the organisation on the account, not to an individual user, and does not expire.
7. Refunds are governed by the refund policy.
8. We may change the rates. A change never applies to work already charged.

Clause 5Your licence to use the platform

We grant you a non-exclusive, non-transferable, revocable licence to use the platform for your internal professional purposes for as long as this agreement is in force. You may not sublicense it, resell access to it, or make it available to anyone outside your organisation.

Clause 6Your content stays yours

Documents, matters, notes and everything else you put into the platform remain yours. We claim no ownership of them and acquire no interest in them.

You confirm that you have the right to upload what you upload, including the consent of your client where that is required, and that doing so does not breach any duty of confidence, court order or reporting restriction binding on you.

Clause 7What we may do with your content

We process your content only to provide the service to you. Specifically we may store it, transmit it to the AI provider that performs the analysis, index and extract from it, generate outputs from it, and back it up.

Our staff do not read your matters as a matter of routine. Access happens only where you ask us to investigate a specific problem, where it is strictly necessary to keep the platform running, or where we are compelled by law. Every such access is logged.

Clause 8Outputs and how they must be treated

Outputs generated for you are yours to use in your practice. Subject to that:

• You must verify every output against the primary sources before relying on it, serving it or filing it. This obligation is central to the agreement, not incidental to it.
• Outputs are not legal advice and do not create any professional relationship. See the disclaimer.
• You must not present an output to a client, a court or any third party as the work of a qualified professional unless a qualified professional has in fact reviewed and adopted it.
• Similar or identical outputs may be generated for other users from similar inputs. We give no exclusivity over the form of an output.

Clause 9Acceptable use

The acceptable use policy sets out what you must not do. In summary: no unlawful use, no attempt to break or probe the platform's security without our written permission, no scraping or automated extraction, no uploading of material you have no right to hold, no use to harass or to build profiles of individuals, and no reselling of access.

Clause 10Availability and support

We aim to keep the platform available and to keep planned maintenance short and outside UK business hours. We do not promise uninterrupted availability, and we do not offer a contractual uptime guarantee except where one is separately agreed in writing for a custom engagement.

Support is by email at hello@litorauk.com. We aim to reply within one working day.

Clause 11Changes to the platform and to these terms

We develop the platform continuously and may add, change or remove features. We will not make a change that removes a materially significant capability you have already paid to use without telling you first.

We may amend these terms. Material amendments are notified by email at least 14 days before they take effect. Continuing to use the platform after that date means you accept them. If you do not, stop using the platform and ask us about your unused wallet balance.

Clause 12Suspension and termination

You may stop using the platform, and close your account, at any time. Because nothing renews, no notice is required and no further charge follows.

We may suspend or terminate your access where you materially breach this agreement or the acceptable use policy, where we are required to by law, where your use creates a genuine security or legal risk, or where a payment is subject to an unresolved dispute. Except where the breach is serious or unlawful, we will tell you what the problem is and give you a reasonable opportunity to fix it first.

On termination: your licence ends, unused wallet balance is dealt with under the refund policy, and you may export your matters for 30 days before deletion. Clauses that by their nature should survive termination do so.

Clause 13Warranties and their limits

We warrant that we will provide the platform with reasonable skill and care.

Beyond that, and to the fullest extent the law allows, the platform is provided as it is. We do not warrant that outputs will be accurate, complete, current or fit for any particular matter; that the platform will be error-free or uninterrupted; or that it will produce any particular result. The reasons are explained plainly in the disclaimer rather than buried here.

Clause 14Limitation of liability

Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Subject to that:

• We are not liable for indirect or consequential loss, loss of profit, loss of business, loss of goodwill, or loss arising from an adverse outcome in any proceeding.
• We are not liable for any loss arising from your reliance on an output that was not verified as clause 8 requires.
• Our total aggregate liability arising out of or in connection with this agreement is limited to the total amount you paid us in the twelve months before the event giving rise to the claim.

You accept that this allocation of risk is reasonable given the price of the service and the fact that professional judgement on every output remains with you.

Clause 15Indemnity

You will indemnify us against claims, losses and reasonable costs arising from your breach of this agreement or the acceptable use policy, from content you upload that you had no right to upload, or from your use of an output in breach of clause 8.

Clause 16Our intellectual property

The platform, its software, agent designs, prompts, interface, documentation, name and marks are ours or our licensors'. Nothing in this agreement transfers any of it to you. You must not copy, decompile, reverse engineer or attempt to derive the prompts or agent configurations, except to the extent the law expressly permits despite this restriction.

Clause 17Confidentiality

Each of us may learn confidential information about the other. Each of us will keep it confidential, use it only for the purposes of this agreement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiver, was already known, is independently developed, or must be disclosed by law — and in the last case the discloser will tell the other party first where it is lawful to do so.

Clause 18Events outside our control

We are not liable for failure or delay caused by events beyond our reasonable control, including failures of our AI provider or hosting provider, network outages, natural events, government action or industrial action. Where such an event prevents analysis of a matter, clause 6 of the refund policy applies.

Clause 19Governing law and jurisdiction

This agreement is governed by the law of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident elsewhere and the mandatory law of your country gives you the right to bring proceedings locally or to the protection of its own consumer law, this clause does not take that right away.

Clause 20General

• Entire agreement. These documents are the whole agreement between us on this subject and replace anything said before.
• Severance. If a provision is unenforceable, the rest continues in force.
• No waiver. Not enforcing a right on one occasion does not waive it.
• Assignment. You may not assign this agreement without our consent. We may assign it as part of a transfer of our business, on notice to you.
• Third parties. Nobody other than you and us has any right to enforce this agreement.
• Notices. Ours go to the email on your account. Yours go to the addresses below.

ContactHow to reach us about this document

Questions about this agreement, or notices under it.

By email

legal@litorauk.com

By post

Rank First Technologies Private Limited (incorporated in India, CIN U58201PB2026PTC068900)
F-542, Phase 8A, Sector 75, Mohali, Punjab 140308, India

Complaints

How to complain — complaints@litorauk.com

This document is governed by the law of England and Wales, and the courts referred to in the terms of service have exclusive jurisdiction over any dispute arising from it.